At London Hoodies, we are committed to delivering your orders safely and efficiently. We currently offer free shipping across the United Kingdom, with international delivery available at a flat shipping rate.
FREE UK SHIPPING
We proudly offer FREE SHIPPING throughout the UK on all orders.
Customers ordering from the United Kingdom will not be charged any additional shipping fee at checkout.
INTERNATIONAL SHIPPING
We also accept orders from customers outside the United Kingdom.
For international orders, a flat shipping charge of £25 will be added to the order at checkout.
The £25 international shipping fee applies to destinations outside the UK, including countries such as the USA, Sweden, France, Germany, and other eligible destinations.
Order Processing Time
Orders are usually processed within 2–5 business days.
Please note:
- Orders placed after 01:00 PM may be processed on the next business day.
- Our working days are Monday to Friday.
- Processing time is included in the estimated delivery timeframe where applicable.
Delivery Time
For all orders, the estimated delivery time is 10–15 business days, including processing time, depending on your location and courier operations.
For international orders, delivery times may vary depending on the destination country, customs procedures, and local courier operations.
Please note that international deliveries may take longer than UK deliveries.
Shipping Charges
Our shipping charges are calculated based on the destination selected at checkout:
- United Kingdom: FREE SHIPPING
- Outside the United Kingdom: £25 flat-rate shipping
The applicable shipping charge will be displayed during checkout before payment is completed.
Courier Service
We use trusted courier partners such as:
- SkyNet
- Other reliable UK and international delivery services
The courier used may vary depending on the destination and availability.
Important Customer Information
To ensure smooth and successful delivery, customers must provide:
- Correct shipping address
- Current phone number
- Active email address
Incorrect or incomplete information may cause delays or failed delivery.
For international orders, customers are also responsible for providing accurate delivery information required by their local courier or customs authorities.
Customs & Import Charges
For international orders, any customs duties, import taxes, VAT, or other charges imposed by the destination country may be the responsibility of the customer.
These charges, if applicable, are separate from the £25 international shipping fee and are not controlled by London Hoodies.
Tracking Information
Once your order has been shipped, tracking details may be provided via email where available.
Customers can use the tracking information to follow their shipment with the relevant courier.
Delayed Deliveries
While we always aim to deliver orders within the estimated timeframe, delays may occasionally occur due to courier services, weather conditions, customs procedures, public holidays, or periods of high shipping demand.
International deliveries may be subject to additional delays caused by customs clearance.
Contact Us
For shipping-related questions, please contact us at:
We recommend contacting us with your order number and delivery country so we can assist you more efficiently.